Metwoo

Privacy Policy

At Metwoo.in, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or make a purchase from our website.

1. Information We Collect

We collect various types of information to improve your shopping experience. This includes:

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (credit card details, UPI, etc.)

Non-Personal Information:

  • Browser Type
  • IP Address
  • Device Information
  • Cookies and Usage Data

2. How We Use Your Information

We use the information collected in the following ways:

  • Order Processing: To process your orders, manage payments, and deliver products to your shipping address.
  • Customer Support: To assist you with any inquiries or support requests.
  • Marketing: To send you promotional offers, updates, and newsletters (you can opt out at any time).
  • Website Improvement: To analyze user behavior and improve the design, features, and performance of our website.
  • Security: To protect our website from fraud and unauthorized access.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us to:

  • Remember your preferences (e.g., language settings, shopping cart contents).
  • Analyze website traffic and usage patterns.

You can choose to accept or decline cookies through your browser settings, but this may affect the functionality of certain features on our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: We work with third-party service providers (e.g., payment gateways, shipping partners) who assist us in delivering our services.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

  • Encryption: Sensitive information (such as payment details) is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal information.

While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.

6. Retention of Information

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct or update inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

Metwoo.in reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

  • Email: customercare@metwoo.in